Cancellations – Resorts & other suppliers
Cancellation policies differ between the resorts and other suppliers and we will be happy to advise details once your resort(s) selection has been finalized. Most resorts will not refund deposits and generally, cancellations at least 60 days before arrival will not be subject to charges but there can be exceptions. If a booking is cancelled for bone fide medical reasons, most resorts will take this factor into consideration. Clients are also subject to credit card company charges for processing refunds (4%) and Impulse will also withhold a US$150.00 fee per person as a Service Charge.
Cancellations – Impulse Fiji
For cancellations made after Impulse has submitted final pricing to clients and received partial or full payment, the company reserves the right to assess a Service Fee of US$300.00 per person included in the itinerary plus credit card company charges for processing refunds unless the cancellation is for a bona fide and substantiated medical reason. Unless arranged and paid for through Impulse Fiji, other expenses incurred in Fiji are payable directly to the various suppliers.
These would include such things as optional tours and activities at or away from your resort, local transfers not specifically included in your package or extending your stay. Impulse Fiji acts only as an agent for resorts, airlines and other package suppliers and is not responsible for the performance of these suppliers or for other arrangements that may be agreed upon between suppliers and clients directly.